Terms and Conditions

Effective Date: 3rd September 2024

Welcome to Patliputra Foods Pvt. Ltd. (“we,” “our,” “us”). By accessing or using our website, purchasing our products, or engaging with our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing our website or using our services, you agree to these Terms and Conditions and any additional terms and conditions that may apply to specific services or products. If you do not agree to these terms, please do not use our website or services.

2. Eligibility

You must be at least 18 years old to use our website or make purchases. By using our services, you represent that you are of legal age and have the legal capacity to enter into a binding agreement.

3. Account Registration

Account Creation:

To access certain features of our website, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information during the registration process.

Account Security:

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.

4. Products and Services

Product Descriptions:

We strive to provide accurate and up-to-date information about our products and services. However, we do not warrant that product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free.

Product Availability:

All products are subject to availability. We reserve the right to limit the quantity of any product or discontinue any product at any time without notice.

Pricing:

Prices for our products are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed, plus any applicable taxes and shipping fees.

5. Orders and Payment

Order Acceptance:

Your order is an offer to purchase our products. We reserve the right to accept or reject your order for any reason, including product availability, errors in pricing or product information, or issues with payment.

Payment Terms:

Payment must be made at the time of order. We accept various payment methods, as indicated on our website. You agree to pay all charges incurred by you or any users of your account at the prices in effect when such charges are incurred.

Order Confirmation:

Once your order is placed, you will receive an order confirmation via email. This confirmation does not signify acceptance of your order but rather acknowledgment that we have received it.

6. Shipping and Delivery

Shipping Policy:

Please refer to our Shipping Policy for details on how we handle the delivery of our products, including processing times, shipping methods, and delivery times.

Risk of Loss:

All items purchased from us are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

7. Returns and Refunds

Return Policy:

Please refer to our Refund Policy for details on returns, refunds, and exchanges.

Refund Process:

Refunds are processed according to our Refund Policy and will be issued to your original payment method.

8. Intellectual Property

Ownership:

All content on our website, including text, images, logos, and designs, is the property of Patliputra Foods Pvt. Ltd. and is protected by copyright, trademark, and other intellectual property laws.

Use of Content:

You may not use, reproduce, distribute, or create derivative works from our content without our express written permission.

9. Limitation of Liability

No Warranty:

Our website and services are provided “as is” and “as available” without any warranties of any kind, either express or implied. We do not warrant that our website will be error-free, uninterrupted, or secure.

Limitation of Liability:

To the fullest extent permitted by law, Patliputra Foods Pvt. Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of or in connection with your use of our website or services.

10. Indemnification

You agree to indemnify, defend, and hold harmless Patliputra Foods Pvt. Ltd., its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising out of your use of our website, your violation of these Terms and Conditions, or your violation of any rights of another.

11. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

12. Termination

Termination by Us:

We reserve the right to terminate or suspend your access to our website and services, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to our interests.

Termination by You:

You may terminate your account at any time by contacting our customer service team. Upon termination, your right to use our website and services will cease immediately.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles. Any disputes arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in [Insert Jurisdiction].

14. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly. Your continued use of our website and services after any changes constitutes your acceptance of the new terms.

15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Phone: +91 8404 929758
Email: support@patliputrafoods.com
Address: Patliputra Foods Pvt Ltd, Ward No. 7, Vill Jhitkia, Panch, Jhitkia, Block Ghailarh, Ghailarh, Madhepura, Bihar, India, 852124

Thank you for choosing Patliputra Foods Pvt. Ltd. We look forward to serving you!